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CONTACT US

 

mercerclutch@gmail.com

 

Line ID : @mercer_clutch

(with @ in front)

Based in Bangkok, Thailand

Established in New York City, 2015

OUR QUALITY

Our products are made with care and precision, using the best quality  leather both on the exterior and the interior. Each clutch is 100% stitched, without any use of leather adhesive or non-functional stitch lines. The brass hardware are plated with high quality silver and gold with special pigment for long lasting use.

PRODUCT CARE

  •  Your clutch is coated with waterproof detergent but please avoid any interaction with water.

  • Keep your clutch away from high temperature and humidity.

  • Do not store your clutch in direct sunlight, instead store your clutch in cool, dry place, not hot, and moist.

  • For some cases, we provide product repair service. Please contact us for any further information

Have any questions or concerns? 

We’re always ready to help!

 

 

Contact us at :

mercerclutch@gmail.com

Line ID : mercer_clutch

Facebook : Mercer Clutch

RETURNS

There is no return policy at the moment. In some cases, we provide product repair service. Please contact us for further detail.

FAQ

Do you provide International delivery?

 

Yes, we do provide international delivery with shipping fee. For more information please contact us. 

 

 

What are your delivery options?

 

Thailand Postal shipping service and local messengers are available in Thailand. International shipping is available in other countries. 

 

How do I track my order?

 

After your order, we will email to confirm your item and address. After the item has been shipped, we will email your tracking number.

 

How can I contact your couriers?

 

Just email or Line us for any inquiry.

mercerclutch@gmail.com

Line ID : @mercer_clutch